Start Your Journey Towards a Healthier, More Supportive Workplace

The TEND Approach to Organizational Health

About the Video

Organizational health in a trauma-exposed workplace is a complex challenge. Without proper support, such work may lead to reduced care quality, increased safety incidents, medical errors, and staff turnover. One of the first steps toward workforce well-being is assessing and understanding your workplace’s strengths and challenges.

In this video, Cambria Walsh and Françoise Mathieu discuss strategies for supporting high-stress, trauma-exposed workplaces and introduce the TEND Roadmap program, explaining how it helps organizations create meaningful and sustainable change.

Recorded in September 2024

Additional Resources

The TEND Roadmap Resource & Program Information | » WEBSITE

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy Edmondson, 2018 | » BOOK

Compassionate Leadership: How to Do Hard Things in a Human Way by Rasmus Hougaard and Jacqueline Carter, 2022 | » BOOK

Best Practices for Addressing Secondary Traumatic Stress: Principles for Individuals & Organizations from the Secondary Traumatic Stress Consortium | » PDF

” Analysis of implementation drivers of secondary traumatic stress (STS)-informed organizational change and experiences of STS and burnout in child welfare” published in Child Abuse & Neglect by Whitt-Woosley & Sprang, 2023 | » RESEARCH PAPER

“The Business Case for Investing in Physician Well-being” published in JAMA by Shanafelt, Goh, & Sinsky, 2017 | » RESEARCH PAPER

Secondary Traumatic Stress Policy Analysis Tool (STS-PAT) by the University of Kentucky | » ASSESSMENT TOOL

Secondary Traumatic Stress Core Competencies for Trauma-Informed Support and Supervision: Cross-Disciplinary Version from the National Child Traumatic Stress Network | » ASSESSMENT TOOL

Secondary Traumatic Stress Informed-Organizational Assessment (STSI-OA) from the University of Kentucky Center on Trauma & Children | » ASSESSMENT TOOL

About the Presenters

Françoise Mathieu
MEd, RP
Françoise Mathieu is an educator, speaker, and trauma-trained therapist. She is the author of The Compassion Fatigue Workbook, founding member of the Secondary Traumatic Stress Consortium, and the Executive Director of TEND.

Cambria Walsh
LCSW
Cambria Walsh has been working in the field of child abuse and trauma for the past 20 years. She is a TEND Associate and Organizational Health Specialist for the Roadmap to Organizational Health program.

Burnout, Featured Resource, Leadership, Organizational Health, Strategies for Leaders, Video

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